In the run up to Christmas, volunteers wrote cards and letters to vulnerable people feeling lonely and/or isolated.

During a “normal” year, Christmas can be an especially lonely time for many people. Amid a pandemic involving lockdowns and limited social contact, their experiences of loneliness and isolation are understandably more profound.

In September, we worked with Expedia Group to overcome 2020’s challenges and facilitate a mixture of in-person and virtual volunteering opportunities for staff during their ‘Month of Caring’ initiative.